Susan Liebeschuetz – Doctor

Client:

Susan Liebeschuetz

Age:

Unknown

Profession:

Doctor

Location:

Tower Hamlets

Property:

Georgian, mid-terraced

Bedrooms:

Three

Occupants:

Three – Susan, husband (John) and 8-month old son

Reason(s) for contacting Green Homes Concierge Service:

Large energy bills, concern for the environment and too little time to instigate changes.

Susan, a busy doctor from Tower Hamlets, wanted to make green changes but was put off by the hassle of having to call around for quotes. Enter Green Homes Concierge Service.

A full assessment was carried out on Susan’s property, including an air-tightness test which uses a fan mounted within a screen, erected in place of the front door and identifies the uncontrolled flow of air into and out of a property.

In Susan’s home, most energy was escaping through typical outlets such as windows, doors and the loft hatch, but there was also a significant amount leaking past skirting boards and through gaps between walls and pipes. To remedy the situation, Susan took on-board the recommendations of the in-depth Green Homes Concierge Service report. “It was a good time for us to make changes in our home as we were already getting things done,” explained Susan, who praised Green Homes Concierge Service for taking away all the hassle of calling around and making arrangements.

“Making environmentally-friendly changes can be a daunting process, you don’t know where to start and the hassle of ringing round for quotes can put you off.”

Susan was also happy with the competitiveness of the recommendations provided by Green Homes Concierge Service and was particularly impressed by the support of the concierge service in getting a new energy-efficient boiler installed: “We got a second quote from British Gas,” said Susan, “which was considerably higher.”

Susan was a big fan of the concierge service and has recommended Green Homes Concierge Service to friends.

Stats:

• Susan’s home was estimated to have been emitting 10 tonnes of carbon dioxide a year.

• The Green Homes Concierge Service organised the installation of a new boiler and draught-proofing for Susan’s property. With these, and other recommended measures, Susan could reduce her carbon emissions to a more friendly 6.1 tonnes per year.